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Event Profile

Literacy and Numeracy: Strategies That Count for Improving Care for Diabetes Patients

April 6, 2016

Location: Online


Event Date: April 6, 2016
(previously scheduled for March 9)

Event Time: 1:00–2:30 p.m. Eastern Time

Please Note: All times are Eastern. Our 90-minute webinars begin at 1:00 pm Eastern / 12:00 noon Central / 11:00 am Mountain / 10:00 am Pacific.

Program Overview

Health literacy and numeracy are vital for people with diabetes and is key to successful self-management of their condition and complications. Learn more about the techniques diabetes educators can use to assess literacy and strategies help patients overcome issues in these areas.

Program Purpose

Diabetes educators get a better understanding of health literacy and numeracy, and strategies to work around trouble areas. Be better prepared to communicate clearly and apply Universal Precautions when educating patients.

Activity Type:

This is a knowledge-based learning activity. This 90-minute online session includes a presentation followed by a question and answer period.

Learning Objectives

At the end of this presentation, participants will be able to:
  • Define literacy, health literacy, and numeracy, and discuss the prevalence and impact of health literacy on health.
  • Identify and be able to conduct an assessment of low/limited health literacy.
  • Describe the purpose and components of Clear Communication.
  • Discuss the important aspects of choosing and developing print materials for diabetes education.


1. Definition of literacy, health literacy and numeracy
2. Description of prevalence and impact on health outcomes
3. Description of diabetes literacy and numeracy research
4. Description of some available literacy assessment tools
5. Description of the most user-friendly literacy assessment strategies
6.Desciption of Clear Communication skills
7. Define Universal Precautions as applied to literacy and patient education
8. Description of Suitability Assessment of Materials (SAM)
9. Description of and review of examples of ideal diabetes patient education materials
10. Q&A session

Intended Audience

The AADE Webinars are knowledge-based activities designed for individual or groups of diabetes educators, including RNs, RDs, Pharmacists, Nurse Practitioners, Clinical Nurse Specialists, Physician Assistants, MDs, and other health care providers interested in staying up to date on current practices of care for their patients with diabetes and other related conditions.


Kathleen Wolff, RN, MSN, BC-ADM, BC-FNP, APRN
Nurse Practitioner and Instructor in Nursing
Osher Center for Integrative Health at Vanderbilt

Kathleen Wolff is a nurse practitioner and instructor in nursing at the Osher Center for Integrative Health at Vanderbilt. She has been a researcher in the area of diabetes literacy and numeracy for 10 years. This work has included the creation of two sets of diabetes patient educational materials published in The Diabetes Educator, in 2009 and 2015.

Registered Nurses

The American Association of Diabetes Educators is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. This educational program will provide 1.5 contact hours of continuing education credit.

AADE is accredited as a provider of continuing nursing education by the California Board of Registered Nursing (CEP # 10977).

AADE is an Iowa Board of Nursing approved provider #366. For the Iowa BON, this program provides 1.8 contact hours or 0.18 CEUs (1 contact hour = 50 minutes).

Registered Dietitians

The American Association of Diabetes Educators, (AM001) is a Continuing Professional Education (CPE) Accredited Provider with the Commission on Dietetic Registration (CDR). Registered dietitians (RDs) and dietetic technicians, registered (DTRs) will receive 1.5 continuing professional education units (CPEUs) for completion of this program. Continuing Professional Education Provider Accreditation does not constitute endorsement by CDR of a provider, program, or materials.

Registered Pharmacists

The American Association of Diabetes Educators is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. This program provides 1.50 contact hours (0.150 CEUs) of continuing education credit.
ACPE Universal Program Number: 0069-0000-16-032-L01-P
Effective Dates: 4/6/16 - 4/6/18

Faculty Disclosures

It is the policy of the American Association of Diabetes Educators to require that anyone who has an opportunity to affect continuing education activities content (e.g. authors, presenters and program planners) with products or services from a commercial interest with which s/he has financial relationships, discloses those financial relationship/s with commercial entities to participants.

Disclosure of a relationship is not intended to suggest or condone bias in any presentation, but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

Relevant disclosures (or lack thereof) among educational activity planners and faculty are as follows:


  • Kathleen Wolff, RN, MSN, BC-ADM, APR, has no relevant financial disclosures to report.


  • Leslie Kolb, AADE, Chicago, IL, has no relevant financial disclosures to report.
  • Anne Willmore, AADE, Chicago, IL, has no relevant financial disclosures to report.

The approval of this educational offering by the AADE does not imply endorsement of specific therapies, treatments, or products discussed in the presentations.


To receive a Statement of Credit you must attend the entire session. Your Statement of Credit will be issued electronically immediately upon submission of the evaluation form. Contact in the event you choose not to complete the evaluation form.

Test Your Computer

To ensure that your participation is successful, please test your system as soon as possible so if you do have technical challenges, you will have time to get them sorted out. Click here to test your computer.

It is OK to fail Step 4; you do NOT need to download the "Adobe Connect Add-in".

System Requirements

While you can participate with a 56K dialup internet connection, it is recommended that you have a high-speed broadband (or better) internet connection. Please be sure you close as many open programs on your system as possible.

Click here for operating system requirements


Member Price (Individual): $50

Nonmember Price (Individual): $65

Member Group Price (Site): $125

Non-Member Group Price (Site):  $155

Note: Group registration entitles you to one computer connection and one phone connection for participants at a single physical site, and CE credit for all participants, regardless of the number of individuals participating at your site. Rebroadcasting, redistribution, and resale are prohibited.

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