American Association of Diabetes Educators

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'Please Don't Cry!' Effective Ways to Handle Emotions (Yours and Your Patients')

'Please Don't Cry!' Effective Ways to Handle Emotions (Yours and Your Patients')

Quick Overview
Explore strategies that can help you accomplish more with patients who feel a variety of emotions ...
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Description

'Please Don’t Cry!’ Effective Ways to Handle Emotions (Yours and Your Patients’)

Annual Meeting Session on Demand
60-minute Program 
Effective dates for CE credit: 8/15/2016 – 8/15/2018; and 9/11/2018 - 9/11/2020
*You cannot earn this CE if you already earned it at the LIVE annual meeting in San Diego in August 2016*

Program Overview

As a diabetes educator, you have probably had patients who become very emotional and challenge your caregiving ability or your expertise. You may have had patients arrive angry because they waited a long time in the reception. Learn effective ways to manage your emotions as well as address those of your patients. Explore strategies that can help you accomplish more with patients who feel anxiety, denial, depression, anger, hopelessness, a lack of motivation, and more.

Learning Objectives

At the end of this presentation, the participant will be able to:
-- Describe the LEAP technique for enhanced communication.
-- List at least two ways to manage internal and external negative messages.
-- Explain how to address at least three challenging emotions that may be displayed by patients in a counseling or educational session.

Activity Type:

This recording of a live presentation is a knowledge-based learning activity.

Intended Audience

This is a knowledge-based activity designed for individual or groups of diabetes educators, including RNs, RDs, Pharmacists, Nurse Practitioners, Clinical Nurse Specialists, Physician Assistants, MDs, and other health care providers interested in staying up to date on current practices of care for their patients with diabetes and other related conditions.

Faculty

Janis Roszler, LMFT, RD, LD/N, CDE, FAND
Medical Adviser
Boston Scientific
Miami, FL

Accreditation Information

Registered Nurses

The American Association of Diabetes Educators is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

This educational program will provide 1.0 contact hour of continuing education credit.

AADE is also accredited by the California Board of Registered Nursing (CEP # 10977).

Registered Dietitians

The American Association of Diabetes Educators, (AM001) is a Continuing Professional Education (CPE) Accredited Provider with the Commission on Dietetic Registration (CDR). Registered dietitians (RDs) and dietetic technicians, registered (DTRs) will receive 1.0 continuing professional education unit (CPEU) for completion of this program. Continuing Professional Education Provider Accreditation does not constitute endorsement by CDR of a provider, program, or materials.

Registered Pharmacists

The American Association of Diabetes Educators is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. This program provides 1.0 contact hour (0.10 CEU) of continuing education credit.

ACPE Universal Program Number: 0069-0000-16-174-H01-P
Effective Dates: 8/15/2016 - 8/15/2018

ACPE Universal Program Number: 0069-0000-18-237-H01-P
Effective Dates: 9/11/2018 - 9/11/2020

Faculty Disclosures

It is the policy of the American Association of Diabetes Educators to require that anyone who has an opportunity to affect continuing education activities content (e.g. authors, presenters and program planners) with products or services from a commercial interest with which s/he has financial relationships, discloses those financial relationship/s with commercial entities to participants.

Disclosure of a relationship is not intended to suggest or condone bias in any presentation, but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

Relevant disclosures (or lack thereof) among educational activity planners and faculty are as follows:

Speaker:
Janis Roszler, LMFT, RD, LD/N, CDE, FAND - Speaker/Honoraria: Boston Scientific

Planners:
Leslie E. Kolb, MBA, BSN, RN, AADE, Chicago, IL, has no relevant financial disclosures to report.
Jackie Bellan, AADE, Chicago, IL, has no relevant financial disclosures to report.
Leah Johnson, AADE, Chicago, IL, has no relevant financial disclosures to report.

The approval of this educational offering by the AADE does not imply endorsement of specific therapies, treatments, or products discussed in the presentations.

Disclosure of Relevant Financial Relationships and Mechanism to Identify and Resolved Conflicts of Interest

Undertaking review of the educational activity by a content reviewer to evaluate for potential bias, balance in presentation, evidence-based content or other indicators of integrity, and absence if bias, and reviewing participant feedback to evaluate for commercial bias in the activity.

Originally presented on: 8/15/2016
Expiration date: 9/11/2020

Access Period

You will have access to this learning activity for a period of six months after you enroll, or whenever the activity's CE credits expire (whichever comes first).

Price

Members: $19.95
Non-Members: $29.95

Volume discounts are available and will be automatically applied at check-out when the desired quantity is selected
-- Groups of 4-9: 10% off
-- Groups of 10-19: 20% off
-- Groups of 20-29: 30% off
-- Groups of 30+: Contact education@aadenet.org to get a custom quote.

AADE CB's and LNG's: Please contact us at education@aadenet.org to order a recorded webinar for a group viewing.

Certified Diabetes Educators

To satisfy the requirements for renewal of certification for the National Certification Board of Diabetes Educators (NCBDE), continuing education activities must be diabetes related and approved by a provider on the NCBDE list of Approved Providers (www.ncbde.org). NCBDE does not approve continuing education. The American Association of Diabetes Educators (AADE) is on the NCBDE list of Approved Providers.

Board Certified Advanced Diabetes Management (BC-ADM)

AADE is the administering body for the Advanced Diabetes Management credentials. Continuing education programs offered by AADE can be used toward fulfilling BC-ADM Certification and recertification requirements.


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