'Please Don’t Cry!’ Effective Ways to Handle Emotions (Yours and Your Patients’)
Annual Meeting Session on Demand
Effective dates for CE credit: 8/15/2016 – 8/15/2018; and 9/11/2018 - 9/11/2020
*You cannot earn this CE if you already earned it at the LIVE annual meeting in San Diego in August 2016*
As a diabetes care and education specialist, you have probably had patients who become
very emotional and challenge your caregiving ability or your expertise.
You may have had patients arrive angry because they waited a long
time in the reception. Learn effective ways to manage your emotions
as well as address those of your patients. Explore strategies that can
help you accomplish more with people with diabetes who feel anxiety, denial,
depression, anger, hopelessness, a lack of motivation, and more.
At the end of this presentation, the participant will be able to:
-- Describe the LEAP technique for enhanced communication.
-- List at least two ways to manage internal and external negative messages.
-- Explain how to address at least three challenging emotions that may be displayed by patients in a counseling or educational session.
This recording of a live presentation is a knowledge-based learning activity.
This activity is designed for individual or groups of diabetes care and education specialists, including RNs, RDs, Pharmacists, Nurse Practitioners, Clinical Nurse Specialists, Physician Assistants, MDs, and other health care providers interested in staying up to date on current practices of care for people with diabetes and other related conditions.
Janis Roszler, LMFT, RD, LD/N, CDCES, FAND
The Association of Diabetes
Care & Education Specialists is accredited as a provider of nursing
continuing professional development by the American Nurses Credentialing
Center’s Commission on Accreditation.
This program provides 1.0 contact hour(s) of continuing education credit. This program discusses 0.0 contact hour(s) of pharmacotherapeutic
approved by the California Board of Registered Nursing, Provider # 10977, for 1.0 Contact Hour(s).
The Association of Diabetes Care & Education Specialists(AM001) is a Continuing Professional Education (CPE) Accredited Provider with the Commission on Dietetic Registration (CDR). Registered dietitians (RDs) and dietetic technicians, registered (DTRs) will receive 1.0 continuing professional education unit (CPEU) for completion of this program. Continuing Professional Education Provider Accreditation does not constitute endorsement by CDR of a provider, program, or materials.
The Association of Diabetes Care & Education Specialists is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. This program provides 1.0 contact hour (0.10 CEU) of
continuing education credit.
ACPE Universal Program Number: 0069-0000-16-174-H01-P
Effective Dates: 8/15/2016 - 8/15/2018
ACPE Universal Program Number: 0069-0000-18-237-H01-P
Effective Dates: 9/11/2018 - 9/11/2020
It is the policy of the Association of Diabetes Care & Education Specialists to require that anyone who has an opportunity to affect continuing education activities content (e.g. authors, presenters and program planners) with products or services from a commercial interest with which s/he has financial relationships, discloses those financial relationship/s with commercial entities to participants.
Disclosure of a relationship is not intended to suggest or condone bias in any presentation, but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.
Relevant disclosures (or lack thereof) among educational activity planners and faculty are as follows:
Janis Roszler, LMFT, RD, LD/N, CDCES, FAND - Speaker/Honoraria: Boston Scientific
Leslie E. Kolb, MBA, BSN, RN, has no relevant financial disclosures to report.
Jackie Bellan, has no relevant financial disclosures to
Leah Johnson, has no relevant financial disclosures to report.
The approval of this educational offering by the ADCES does not imply endorsement of specific therapies, treatments, or products discussed in the presentations.
Disclosure of Relevant Financial Relationships and Mechanism to Identify and Resolved Conflicts of Interest
Undertaking review of the educational activity by a content reviewer to evaluate for potential bias, balance in presentation, evidence-based content or other indicators of integrity, and absence if bias, and reviewing participant feedback to evaluate for commercial bias in the activity.
Originally presented on: 8/15/2016
Expiration date: 9/11/2020
You will have access to this learning activity for a period of six months after you enroll, or whenever the activity's CE credits expire (whichever comes first).
Volume discounts are available and will be automatically applied at check-out when the desired quantity is selected
-- Groups of 4-9: 10% off
-- Groups of 10-19: 20% off
-- Groups of 20-29: 30% off
-- Groups of 30+: Contact email@example.com to get a custom quote.
ADCES CB's and LNG's: Please contact us at firstname.lastname@example.org to order a recorded webinar for a group viewing.
Care and Education Specialists
To satisfy the
requirements for renewal of certification for the Certification Board for
Diabetes Care and Education (CBDCE), continuing education activities must be
diabetes related and approved by a provider on the CBDCE list of Approved
Providers (www.cbdce.org). CBDCE does not approve
continuing education. The Association of Diabetes Care & Education
Specialists is on the CBDCE list of Approved Providers.
Certified Advanced Diabetes Management (BC-ADM)
is the administering body for the Advanced Diabetes Management credentials.
Continuing education programs offered by ADCES can be used toward fulfilling
BC-ADM Certification and recertification requirements.