Building Relationships Will Keep Them
Coming Back: It’s All About Retention
60-minute Webinar Recording
Effective dates for CE credit: 7/26/2019 – 7/26/2023
Once you’ve secured participants for your Diabetes Prevention Program (DPP), you may find yourself
wondering, “How do I keep them coming back?” Retention is vital to sustaining your approved DPP program.
Participant retention also has implications for improving clinical outcomes as well as boosting the provider’s
professional and personal satisfaction. This webinar will explore how to develop viable relationships with
participants using emerging technologies, shared values, and innovative strategies.
Attendees will be able to articulate specific methods to increase participant retention rates and engagement in
their Diabetes Prevention Programs.
At the end of this presentation, the participant will be able to:
-- Recognize the financial and emotional importance of investing in participant retention
-- Discuss steps to improve clinical outcomes through greater participant retention.
-- Discuss strategies to enhance engagement and motivation in a Diabetes Prevention Program.
This recording of an online presentation is a knowledge-based learning activity.
ADCES webinars are designed for individual or groups of diabetes care and education specialists, including RNs, RDs, Pharmacists, Nurse Practitioners, Clinical Nurse Specialists, Physician Assistants, MDs, and other health care providers interested in staying up to date on current practices of care for people with diabetes and other related conditions.
Susan Weiner, MS, RDN, CDCES, FADCES
Owner and Clinical Director
Susan Weiner Nutrition, PLLC
North Bellmore, NY
support of improving patient care, the Association of Diabetes Care & Education
Specialists is jointly accredited by the Accreditation Council for Continuing
Medical Education (ACCME), the Accreditation Council for Pharmacy Education
(ACPE), and the American Nurses Credentialing Center (ANCC) to provide
continuing education for the healthcare team.
Council for Pharmacy Education (ACPE)
Universal Activity Number is JA4008258-0000-21-031-H01-P.
activity has been approved for 1.0 contact hour(s).
This statement contains information provided to NABP from
the Accreditation Council for Pharmacy Education (ACPE) via CPE
Monitor®. ACPE policy states paper and/or
electronic statements of credit may no longer be distributed directly to
learners as proof of ACPE credit. The official record of credit may be located
in the learner’s e-profile in CPE Monitor.
Medical Association (AMA)
of Diabetes Care & Education Specialists designates this enduring
material for a maximum of 1.0
AMA PRA Category 1 Credit(s)TM.
Physicians should claim only the credit commensurate with the extent of their
participation in the activity.
Nurses Credentialing Center (ANCC)
Association of Diabetes Care & Education Specialists designates this
activity for a maximum of 1.0
ANCC contact hour(s). This activity discusses 0.0 contact hour(s) of pharmacotherapeutic
Association of Diabetes Care & Education Specialists is approved by the
California Board of Registered Nursing, Provider Number 10977, for 1.0 contact
Academy of PAs (AAPA)
Association of Diabetes Care & Education Specialists has been
authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME
credit for activities planned in accordance with AAPA CME Criteria. This
activity is designated for 1.0 AAPA Category 1 CME credit(s). Approval is valid until 7/26/23. PAs should only claim credit
commensurate with the extent of their participation.
on Dietetic Registration (CDR)
Credentialed Practitioners will receive 1.0 Continuing Professional Education unit(s) (CPEU)
for completion of this activity.
Completion of this RD/DTR profession-specific or IPCE
activity awards CPEUs (One IPCE credit = One CPEU). If the activity is dietetics-related
but not targeted to RDs or DTRs, CPEUs may be claimed which are commensurate
with participation in contact hours (One 60 minute hour = 1 CPEU. RDs and DTRs
are to select activity type 102 in their Activity Log. Performance Indicator
selection is at the learner’s discretion.
It is the policy of the Association of Diabetes Care & Education Specialists to require that anyone who has an opportunity to affect
continuing education activities content (e.g. authors, presenters and program
planners) with products or services from a commercial interest with which s/he
has financial relationships, discloses those financial relationship/s with
commercial entities to participants.
Disclosure of a relationship is not intended to suggest or condone bias in
any presentation, but is made to provide participants with information that
might be of potential importance to their evaluation of a presentation.
Relevant disclosures (or lack thereof) among educational activity planners
and faculty are as follows:
Susan Weiner, MS, RDN, CDCES, FADCES, has no relevant financial disclosures to report.
Jodi Lavin-Tompkins, MSN, RN, CDCES, BC-ADM, has no relevant financial disclosures to report.
Eileen D. Ward, PharmD, BCACP, TTS, has no relevant financial disclosures to report.
Joanne Rinker MS, RD, CDCES, LDN, has no relevant financial disclosures to report.
The approval of this educational offering by the ADCES does not imply
endorsement of specific therapies, treatments, or products discussed in the
Disclosure of Relevant Financial Relationships and Mechanism to Identify and Resolved Conflicts of Interest
Undertaking review of the educational activity by a content reviewer to evaluate for potential bias, balance in presentation, evidence-based content or other indicators of integrity, and absence if bias, and reviewing participant feedback to evaluate for commercial bias in the activity.
Originally presented on: 7/26/2019
Expiration date: 7/26/2023
You will have access to this learning activity for a period of six months after you enroll, or whenever the activity's CE credits expire (whichever comes first).
Volume discounts are available and will be automatically applied at check-out when the desired quantity is selected
-- Groups of 4-9: 10% off
-- Groups of 10-19: 20% off
-- Groups of 20-29: 30% off
-- Groups of 30+: Contact firstname.lastname@example.org to get a custom quote.
ADCES CB's and LNG's: Please contact us at email@example.com to order a recorded webinar for a group viewing.
Care and Education Specialists
To satisfy the
requirements for renewal of certification for the Certification Board for
Diabetes Care and Education (CBDCE), continuing education activities must be
diabetes related and approved by a provider on the CBDCE list of Approved
Providers (www.ncbde.org). CBDCE does not approve
continuing education. The Association of Diabetes Care & Education
Specialists is on the CBDCE list of Approved Providers.
Certified Advanced Diabetes Management (BC-ADM)
is the administering body for the Advanced Diabetes Management credentials.
Continuing education programs offered by ADCES can be used toward fulfilling
BC-ADM Certification and recertification requirements.