The Art of Telehealth: Optimizing the Telehealth Encounter for Success
CE credit: 1.5 hours
CE expiration date: 1/29/2024
Telehealth offers many benefits to your practice and clients. It’s therefore important for you to know how to skillfully deliver virtual care. This course offers expert insights on preparing a person with diabetes (PWD) for a telehealth visit and communicating effectively with the PWD during the visit.
The course includes four video presentations:
• Introduction, featuring Kristine Kilen, RD, CDCES
• How to Prepare the PWD for a Telehealth Visit, featuring Taylor Scott, RDN, LD, CDCES
• Panel Discussion, featuring Kristine Kilen, RD, CDCES; Joy Pape, NP, CDCES; Joyce Patterson, MPH, RDN, BC-ADM, CPT; Vivian Nnacho Ayuk, PharmD, CDCES; Joan Martin, PWT1D; and Robert Schutter, PWT2D
• Communication Considerations During a Telehealth Encounter, featuring Jan Kavookjian, PhD, FAPhA, FADCES
The course's Resources section provides numerous handouts and links to help you improve your telehealth knowledge and skills.
The Art of Telehealth Series of Online Courses
• Optimizing the Telehealth Encounter for Success (this course)
• Utilizing Data from Devices and Patient-Generated Health Data
• The Art of Telehealth: Telehealth Best Practices ― Lessons Learned
• Telehealth Regulations and Reimbursement (to be released in spring 2021)
• Development and Maintenance of a Sustainable Telehealth Practice (to be released in spring 2021)
Learners who complete this course will recognize how to prepare a person with diabetes (PWD) for a telehealth visit and how to communicate effectively with the PWD during the visit.
This online course is a knowledge-based learning activity.
This online course is designed for individual or groups of diabetes educators, including RNs, RDs, Pharmacists, Nurse Practitioners, Clinical Nurse Specialists, Physician Assistants, MDs, and other healthcare providers interested in staying up to date on current practices of care for their patients with diabetes and other related conditions.
It is the policy of the Association of Diabetes Care & Education Specialists to require that anyone who has an opportunity to affect continuing education activity content (e.g., authors, presenters, and program planners) with products or services from a commercial interest with which s/he has financial relationship/s with commercial entities to participants. Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of the presentation.
All relevant conflicts of interest have been mitigated.
Relevant disclosures (or lack thereof) among education activity planners and faculty are as follows:
• Vivian Nnacho Ayuk, PharmD, CDCES – No conflicts of interest
• Jan Kavookjian, PhD, FAPhA, FADCES – Speakers Bureau for non-product specific content: Merck; Consultant on motivational interviewing: MediMergent, LLC
• Kristine Kilen, RD, CDCES – No conflicts of interest
• Joan Martin, PWT1D – Good Life Designers, LLC: Consultant on patient perspectives with telehealth
• Joy Pape, NP, CDCES – Speakers Bureau: Novo Nordisk; Consultant: Intellihealth-Online Obesity Management System, MannKind Corporation
• Joyce Patterson, MPH, RDN, BC-ADM, CPT – No conflicts of interest
• Robert Schutter, PWT2D – No conflicts of interest
• Taylor Scott, RDN, LD, CDCES – Contract Pump Trainer: Tandem Diabetes
• Kristine Kilen, RD, CDCES – No conflicts of interest
• Jodi Lavin-Tompkins, MSN, RN, BC-ADM, CDCES – No conflicts of interest
• Patty Scalzo, CNP, CDCES – No conflicts of interest
• Sacha Uelmen, RDN, CDCES – No conflicts of interest
Disclosure of Relevant Financial Relationships and Mechanism to Identify and Resolved Conflicts of Interest: Undertaking review of the educational activity by the Nurse Planner and planning committee to evaluate for potential bias, balance in presentation, evidence-based content or other indicators of integrity, and absence of bias, AND monitoring the educational activity to evaluate for commercial bias in the presentation, AND reviewing participant feedback to evaluate for commercial bias in the activity.
Grant from the Helmsley Charitable Trust
After you have completed the coursework, you will take the post-learning assessment. It has 5 multiple-choice questions. Your overall course completion will be based upon successfully passing the post-assessment with a score of 80% or better (4 or more correct). You will get three (3) tries to pass the assessment.
After you successfully complete the post-learning assessment and course evaluation, you will get access to a statement of credit, showing the CE credit you earned. Please print it for your records. (Note, you will be able to return to print it later, if needed.)
Pharmacists must provide their date of birth (MMDD) and NABP ePID to receive credit. Pharmacist learners who fail to provide this information will not receive credit for this activity.
In support of improving patient care, the Association of Diabetes Care & Education Specialists is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.
||Accreditation Council for Pharmacy Education
The Universal Activity Number is JA4008258-0000-21-194-H01-P / JA4008258-0000-21-194-H01-T. This knowledge-based activity has been approved for 1.5 contact hour(s).
||American Medical Association (AMA)
Association of Diabetes Care & Education Specialists designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
||American Nurses Credentialing Center (ANCC)
Association of Diabetes Care & Education Specialists designates this activity for a maximum of 1.5 ANCC contact hours.
The Association of Diabetes Care & Education Specialists is approved by the California Board of Registered Nursing, Provider Number 10977, for 1.5 contact hours. RNs must retain this document for 4 years after the activity concludes.
||American Academy of PAs (AAPA)
The Association of Diabetes Care & Education Specialists has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 1.5 AAPA Category 1 CME credits. Approval is valid until 1/29/2024. PAs should only claim credit commensurate with the extent of their participation.
||Commission on Dietetic Registration (CDR)
CDR Credentialed Practitioners will receive 1.5 Continuing Professional Education units (CPEUs) for completion of this activity. Completion of this RD/DTR profession-specific or IPCE activity awards CPEUs (One IPCE credit = One CPEU). If the activity is dietetics-related but not targeted to RDs or DTRs, CPEUs may be claimed which are commensurate with participation in contact hours (One 60 minute hour = 1 CPEU. RDs and DTRs are to select activity type 102 in their Activity Log. Performance Indicator selection is at the learner’s discretion.
Certified Diabetes Care and Education Specialists
To satisfy the requirements for renewal of certification for the Certification Board for Diabetes Care and Education (CBDCE), continuing education activities must be diabetes related and approved by a provider on the CBDCE list of Approved Providers (www.cbdce.org). CBDCE does not approve continuing education. The Association of Diabetes Care & Education Specialists is on the CBDCE list of Approved Providers.
Other Health Professionals
ADCES is the administering body for the Advanced Diabetes Management credentials. Continuing education programs offered by ADCES can be used toward fulfilling BC-ADM Certification and recertification requirements.
Member Price: FREE
Non-Member Price: FREE